Recovr Privacy Policy

Effective: March 9, 2026

Website: www.recovruw.com

Organization: Community Health Volunteers of Madison's Health Access Branch

This Privacy Policy explains how we collect, use, share, and protect information when you use our website and services.

1) What We Collect

A) Information you Provide

Depending on which features you use, we may collect:

  • Contact information (e.g., email) if you contact us or sign up for updates

  • Account information (e.g., name, email, password) (when accounts are enabled)

  • User content you submit (e.g., testimonials, comments, feedback)

  • Survey/tool inputs you enter into the symptom checker (see “Health-related information” below)

B) Information Collected Automatically

When you visit the Site, we may automatically collect:

  • Device and browser information (e.g., device type, browser type)

  • Log data (e.g., IP address, pages viewed, time on page, referring URL)

  • Approximate location (derived from IP, not precise)

  • Cookies or similar technologies

C) Health-Related Information (important)

Our symptom checker may involve information that relates to injuries or symptoms. We treat this information as sensitive.

  • We do not intend to identify you medically.

  • Recovr is educational and not a medical service.

  • If you enter symptoms, the information may be processed to generate educational results.

We recommend you do not submit personally identifying information (full name, address, phone number, etc.) into free-text fields.

2) How We Use Information

We use information to:

  • Operate and improve Recovr and symptom tools

  • Provide requested features (accounts, saved items, comments, etc., if enabled)

  • Respond to messages or support requests

  • Monitor site performance and prevent fraud/abuse

  • Understand usage trends and improve content

If we ever send emails (newsletter/updates), you can unsubscribe anytime

3) How We Share Information

We do not sell your personal information.

We may share information in limited cases:

  • Service providers who help run the Site (hosting, analytics, email tools), under confidentiality obligations

  • Legal/safety reasons if required by law or to protect rights and safety

  • Business changes (e.g., if the project reorganizes), where data may transfer as part of that change

Public Content

If you post testimonials/comments, they may be publicly visible depending on your settings and how the feature works. Do not share information you want to keep private.

4) Cookes & Analytics

We may use cookies or similar technologies to:

  • Keep the Site working properly

  • Remember preferences (if enabled)

  • Measure traffic and understand how users interact with the Site

5) Data Retention

We keep information only as long as needed for the purposes described above.

  • If accounts are enabled, we retain account data while your account is active.

  • If you request deletion, we will delete or anonymize your data unless we must keep it for legal or security reasons.

6) Security

We take reasonable measures to protect information, but no website can guarantee absolute security. Use Recovr at your own risk and avoid entering sensitive personal details in free text.

7) Your Choices & Rights

Depending on where you live, you may have rights to:

  • Access the personal data we have about you

  • Correct inaccurate information

  • Request deletion of your data

  • Opt out of certain data uses (like marketing emails)

To request any of these, contact us at: recovruw@outlook.com

8) Children's Privacy

Recovr is intended for users 13+.

We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal data, contact us and we will remove it.

9) Third-Party Links

Recovr may link to third-party websites (e.g., medical references). We are not responsible for their privacy practices. Review their policies separately.

10) International Visitors

If you access Recovr from outside the United States, you understand your information may be processed in the U.S. or other locations where our service providers operate.

11) Updates to This Policy

We may update this Privacy Policy from time to time. We will update the “Effective date” and post the revised version on this page.

18) Contact Us

Questions about these Terms:

Email: recovruw@outlook.com

Organization: Recovr

Location: Madison, Wisconsin